Protected Transponder Service
When leasing or renting transponder capacity, the customer must determine what level of performance guarantee fits their needs and financial budget.
Protected transponder service provides the highest level of guarantee, assuring that a transponder is always available during the term of the contract.
To meet this guarantee, the satellite provider makes available various forms of backup satellite capacity:
- A spare amplifier to be used in the event of failure of the operating power amplifier; in some cases, the potential spare amplifier(s) may already be consumed.
- Another transponder on the same satellite, allowing the service to be rapidly restored in the event of amplifier failure (if there is no spare otherwise available).
- Another satellite in the event of total satellite failure.
The service agreement or contract should specify how protected service is provided, including which of the three forms of backup are offered.